Description
Business must operate or be located in the Orillia & Lake Country (including Severn, Ramara, Rama, and Oro-Medonte) and be member in good standing of the Orillia & District Chamber of Commerce. Presented to the business that has been recognized by their customers to provide a high level of service consistently, or who is seen to far surpass their customers' expectations in the delivery of their product or service. Please give a specific example.
Criteria
| Criterion | Weight |
|---|---|
| Overall impression | 10.0% |
| Has enhanced, expanded, or invested in improving customer service in 2023 | 20.0% |
| Makes outstanding efforts to deliver high-quality customer service | 40.0% |
| Application demonstrates/ documents customer service quality. | 30.0% |